Order Management

Seamlessly manage all your order processing from a single dashboard.

Are you still struggling with these issues?

Are you experiencing slow and inefficient order processing because of manual operations?

Do you struggle with the lack of real-time data, making it difficult to promptly address issues like out-of-stock items, backorders, etc.?

Is your growing business beginning to overwhelm your current order management operations, hindering scalability?

Discover how Synctify can assist you

Cross-Channel Sales Order Processing

Experience the power of seamless integration with Synctify’s cross-channel sales order processing. Our platform connects effortlessly with over 50 sales channels, expanding your reach without adding complexity. Automate every aspect of order management, from entry to fulfillment, and master the efficiency that drives your business forward.

Advanced Order Monitoring

With Synctify, every order undergoes a thorough verification process before being forwarded to warehouses or fulfillment centers. We proactively filter out orders with issues such as missing customer details, incomplete shipping information, or out-of-stock items, ensuring a smooth operation and enhanced customer satisfaction.

Bespoke Warehouse Routing

Synctify enhances your logistical operations with intelligent order routing. Our system automatically adjusts, splits, or merges orders based on predefined rules from your sales channels and fulfillment centers. Customize routing criteria to optimize delivery by strategically allocating orders to warehouses based on factors like geographical location and stock availability.

Shipping Compliance

Synctify automatically identifies whether orders are small parcel or LTL based on each sales platform’s shipping compliance policy, and then downloads the appropriate shipping label or generates the BOL accordingly.

Frequently
Asked
Questions

Order Management

Can I track orders in real-time with Synctify’s OMS?

Yes, our OMS provides real-time order tracking, allowing you to monitor the status of each order from placement to delivery.

Does Synctify’s OMS support multi-channel order management?

Yes, our OMS supports multi-channel order management, enabling you to manage orders from various sales channels in one unified system.

How secure is the data in Synctify’s OMS?

Our organization uses Amazon Web Services (AWS) to store and secure data. All data is encrypted at rest using industry-standard AES-256 encryption, managed by AWS KMS.

Is there a reporting feature in the OMS?

Yes, Synctify’s OMS offers comprehensive reporting tools to help you analyze order data, track performance, and make informed business decisions. Check here to understand the reports that you are able to export from our dashboard.

What kind of customer support is available for the OMS?

Synctify offers personalized 1-on-1 customer support for clients with the Basic Plan and above, ensuring assistance with any issues or questions related to the OMS. For clients using our Lite version, we provide dedicated email support.

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Order Management

Are you still struggling with these issues?